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The First Step Team
Gihan Perera, CEO
Gihan founded First Step in 1997, when the Web was still young,
spam was just a luncheon meat, and Google wasn't even a
twinkle in its owners' eyes.
Since that time, he has built it into an international business,
with particularly strong links in Sydney, Melbourne, the Gold Coast, Perth and Canada.
He's passionate about clear communication. Although First Step is
a technology company, Gihan's passion is not about the technology itself, but about using technology
to get a message across more effectively.
He has a Bachelor of Science degree from the University of Western
Australia, an NLP practitioner certification from the Neuro-Linguistic
Training Center of San Diego, and a Clean Teeth Award from Sacred Heart
Primary School, Perth.
In addition to being CEO, Gihan also takes on the roles of selling, marketing,
project management, consulting, coaching, training and writing.
Eva Bett and Trish Ryans-Taylor, development and support
Eva and Trish are co-directors of Virtual Synchronicity, who we
sub-contract to manage much of our development, support, Help Desk
and client relationships.
Eva is the cheerful voice at the end of our Help Desk line, and
the professional presence in our support and development office.
She works tirelessly to keep our clients happy. Trish ensures
Eva doesn't overwork herself - so she can continue doing her
job for you!
In addition to their work supporting First Step, Virtual Synchronicity
is a successful Web design business in its own right. We enthusiastically
recommend them to clients whose requirements fall outside our scope of
expertise. Visit their Web site at www.virtualsync.com.au.
Natasha Low, graphic designer
Natasha, who is based in Singapore, has been involved in corporate
and small business graphic design since 1999. She first caught
Gihan's eye because of her clean, attractive designs that are
the hallmark of great Web sites.
She lives in Singapore, and continues to provide high-quality
graphic design for our clients around the world - proving the
theory that the world is getting smaller every day!
Tom Shiva, Internet researcher
Tom adds even more of an international feel to our team. He's based
in Bangalore, India, and is living proof of Tom Friedman's idea that
"the world is flat". He has a Computer Science degree from Bangalore
University, and practical experience in Internet marketing and Web 2.0
tools.
With the Internet changing daily, it's a challenge to
keep up to date with everything, so
Tom's primary responsibility is to do research on behalf of First Step
and our clients.
Recommended Associates
We do what we do very well (even though we do say so ourselves)! But we
don't have expertise in everything. Over the years, we've surrounded
ourselves with "associates" who offer reliable, professional and ethical
services.
See our list of associates here.
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