The Fast Forward Web Package

We design Web sites for "information experts" - including professional speakers, trainers, coaches, consultants, authors and service professionals. If you're an information expert, we've worked with people just like you for over 10 years.

Our full "Fast Forward" package contains almost everything you would ever require in a Web site. It's been put together specifically for information experts to help you make money, add value and increase the cash flow of your speaking, training, consulting or coaching business.

If you have an existing Web site, the full package is probably not the best option for you. Find out more about our other options.

What's in it for you?

The purpose of the Fast Forward package is to get you moving forward with a Web site ... fast!

A Fast Forward Web site is:

  • Flexible: You can change your Web site instantly, so that you can respond quickly to changing markets, topics and clients.
  • Professional: You get all the essential elements of a professional presence, so that you project a professional image to clients.
  • Expandable: Add any number of pages to your site as your business grows.
  • Powerful: You get many of the important features of bigger Web sites, such as an e-mail newsletter, on-line courses, password-protected areas, a document library, and more.
  • Reliable: We host your Web site with an established Web host, who has sophisticated tools for ensuring security and reliability.
  • Affordable: All for a relatively low price point, making it easy for you to get started.

What's in the package?

Some Web designers build your entire Web site, and require you to go to them for every possible change. At the other end of the scale, you can buy off-the-shelf Web design packages (such as Microsoft FrontPage) that allow you to build your site yourself, but without any access to good design guidelines.

The Fast Forward package combines these two options, to give you a Web site that has been designed professionally, but also gives you the flexibility to update it yourself.

In brief:

  • We work closely with you initially to create a Web site plan and help you with the initial Web pages.
  • We give you "do it yourself" facilities for updating most components of the site yourself.
  • We give you a "value pack" of products to assist you in developing your site further.

What's in the Fast Forward Web service?

Here's a more detailed list of what you get in the Fast Forward package (Click on an item for more information - it will open in a new window) ...

Branding

Your own .com domain name
Establish your identity on the Internet with your own domain name

Unlimited e-mail addresses
Create as many e-mail addresses as you like

Graphic design
Build a professional graphic design, using either our designer or yours.

Web pages

Unlimited Web pages
Start small, and expand your Web site as your business grows.

Insert photographs and other pictures
Include pictures on any page of your site

Change pages at any time
Change your Web site at any time - from any Web browser!

Document library
Create a library of documents for Web site visitors to download

Shuffle
Display a randomly-changing list of things on your site - e.g. a "tip of the week" or "photo of the day".

Global Replace
Display some common text on every page of your Web site.

Client testimonials
Establish your credibility by showing what clients say about you

Pop-up windows
Increase responsiveness with carefully selected pop-up windows

Search facility
Make it easy for site visitors to find information

Contacting you
Provide simple, direct instructions for contacting you

Multimedia support

Photo gallery
Publish photographs into various galleries

Media clips library
Provide audio and video material quickly and easily

Resource centre

E-courses
Deliver your expertise in automatically-scheduled e-mail courses

Password-protected areas
Increase value by providing protected areas for selected clients

Quick surveys
Survey your site visitors to discover their challenges and questions

Detailed surveys
Conduct detailed surveys for client feedback, assessments and diagnostics

Self-assessment quizzes
Allow Web site visitors to assess themselves

Online Polls
Conduct simple one-question polls

E-Book Downloads
Publish e-books and special reports

Blogging
We give you step-by-step instructions for creating a blog; and, more importantly, we show you why you should be blogging and how to make it work for you.

Podcasting
We show you how to use the inexpensive Hipcast service for publishing a podcast; and, more importantly, we show you why you should be podcasting and how to make it work for you.

Document Vault
Build a "resource library" of your favourite Web sites, e-books, audio clips and other material; and choose which parts you make public or private.

Marketing

Shopping cart
Sell products - physical, electronic or workshops - directly from the site

Shop windows
Display products and services in lists

Events
Publish a simple Web-based calendar of events.

E-mail newsletters
Publish a regular e-mail newsletter

Search engine support
Increase your position in search engines

Privacy policy
Publish a clear, concise privacy policy

Responsible e-mail marketing (not being a spammer)
Send e-mail without being seen as a spammer

Support

We know that a Web site is not just about its features, but also the on-going support to make it easy to use. You can be assured that your Fast Forward Web site comes with high-quality support.

Web Site Support

Training
We provide two one-hour telephone training sessions when we first launch your site, to help you become familiar with its features - particularly updating it yourself.

Help Desk
We provide a Help Desk with its own e-mail address and 1300 phone number (local call cost within Australia), so that you can get help during the week.

Comprehensive User Guides
We provide step-by-step instructions for the most common tasks on your site, such as changing pages, adding pictures, sending newsletters, and using the Web site modules described above.

Frequently Asked Questions
Our Frequently Asked Questions site gives you answers to the most common questions about using your Web site.

Membership Site
You get complimentary access to our membership site, for on-going educational material to help you get the most out of your Web site.

Hosting

Web hosting
Our Web host ICDHost provides reliable Web hosting, with modern Web servers and a professional data centre.

24 hour Web host support
ICDHost provides 24-hour, 7-days support, with a guaranteed one-hour response time to your support requests.

Visitor Statistics
ICDHost also provides access to visitor statistics, so you can see how many people have been visiting the site, where they come from, and what pages they visit.

Backups
Back up your Web site regularly.

What is your investment?

Our package has these components:

  • Consultation, plan and management: We have an initial telephone consultation to discuss your requirements, develop a plan to create the site, and then manage the process of developing the Web site.

    Fee: $3,100 plus GST

  • Graphic design: We offer three options for your graphic design (Find out more here).

    - Option 1 (Using our in-house graphic designer): $1,500 plus GST
    - Option 2 (Using your own designer): No fee
    - Option 3 (Simple template): No fee

  • Site content: You have the ability to upload pages yourself. However, you might prefer for us to create some pages initially.

    Fee: There's no charge if you upload the pages yourself. For pages you'd like us to upload for you, this depends on the pages themselves - some are easy, others are more difficult. So we quote you on this after you write them and provide them to us. A typical fee might be $90 plus GST per page.

  • Licence: The monthly licence gives you access to all the features of the Web site, as described above (Find out more here).

    Fee: $110 plus GST per month

Typical Packages

Our goal is to make this package as flexible as possible. You can adjust the package to match your budget, available time and focus. Here are some typical options.

Full Web site

  • Consultation, plan and management: $3,100 + GST
  • Graphic design: $1,500 + GST
  • Site content (10 pages): $900 + GST
  • Licence: $110 + GST per month

  • TOTAL: $5,500 development; $110 per month licence

Full Web site, using your own designer

  • Consultation, plan and management: $3,100 + GST
  • Graphic design: none
  • Site content (10 pages): $900 + GST
  • Licence: $110 + GST per month

  • TOTAL: $4,000 development; $110 per month licence

Starter package

  • Consultation, plan and management: $3,100 + GST
  • Graphic design: none (use standard template)
  • Site content: none (do it all yourself)
  • Licence: $110 + GST per month

  • TOTAL: $3,100 development; $110 per month licence

How do you get started?

To get started with the Fast Forward package, phone First Step on 08 9444 1225 or e-mail .

If you'd like to know more about the steps in developing your site, read more about the typical process.

First Step Communications Pty Ltd
8 Windich Place, Leederville WA 6007, Australia
Help Desk / Support:
    E-mail
    Phone 1300 791 780 from landline, 08 9841 1285 from mobile phone, +61 8 9841 1285 from outside Australia
Sales:
    E-mail
    Phone 08 9444 1225 within Australia, +61 8 9444 1225 from outside Australia
Fax: (+61) 08 9238 0705
www.firststep.com.au

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