From First Step Communications
Frequently Asked Questions
How do I join G'day Australia?
Sign up for a free Morning Paper by clicking the "Log In" button at the bottom of this page.
You'll have to choose a unique user name which we use to identify you when you want to change your Morning Paper. You will also have to choose a password, which prevents other people from updating your Morning Paper.
Remember your user name and password! If you forget them, you won't be able to change your Morning Paper.
I've had enough - how do I give up my Morning Paper?
If you don't read your Morning Paper for a month, we'll remove it automatically.
Reading Your Morning Paper
How do I read my Morning Paper?
There are two ways to read your Morning Paper: By logging in or by saving its address as a bookmark.
The second way is easier, and there are instructions on how to bookmark your Morning Paper at the bottom of your Morning Paper page. Just click the "Bookmark" link and follow the steps.
If you lose your bookmarks, don't worry - you can also read your Morning Paper by logging in. You'll also need to log in to change your Morning Paper.
Which leads us to ...
Changing Your Morning Paper
How do I change my Morning Paper?
Choose "Log In" at the bottom of your Morning Paper. Then enter your user name and password. You will then be able to change the links that are shown on your Morning Paper.
Can I change the addresses of the existing links?
No, not directly. The links that we offer to you are fixed, and you can't change their addresses.
However, you can achieve the same effect by using the 20 personal links that are available to you. So, for example, if you want to read the Sydney Morning Herald (in the Australian News category) but you always want to start from the IT page, do it like this:
Why has one of the links on my Morning Paper disappeared?
If a Web site is no longer at its original address, we will attempt to find its new location and we will change the address for you. However, some Web sites are removed completely, in which case we will remove the link from your Morning Paper.
Do I need to give you my e-mail address?
No. G'day Australia is not a sneaky way to get your e-mail address so we can bombard you with junk e-mail.
Having said that, you might consider using your e-mail address as your G'day Australia user name, so that it's easy to remember.
Do you gather any other information about me?
We ask you only for the minimum amount of information that we need to provide a high-quality service - that is:
Why do I need a password?
The password is to prevent other people from changing your Morning Paper if they happen to know (or guess) your user name.
How should I choose a password?
Your password can be up to eight "characters". For increased security, choose a combination of letters and numbers.
Try not to choose the same password as you have used for other services. This is for added security - if you choose the same password everywhere, somebody who finds it out can break into all your password-protected services.
For goodness sake, don't pick your bank card PIN as a password!
Can other people see my Morning Paper?
You can read your Morning Paper after you log in, but as long as you don't give out your password to anybody else, only you can log in.
Can't other people just type in the address of my Morning Paper?
They can, but only if they know the exact address.
Your Morning Paper has a unique address which consists partly of a random sequence of letters, created by using your user name and the date and time you signed up to G'day Australia. So unless somebody else can guess that random sequence, they will not be able to read your Morning Paper.
Of course, if you have created a bookmark to your Morning Paper or made it the starting page of your browser, then anybody else who has access to your computer can read your Morning Paper.
What happens if I forget my user name or password?
Unfortunately, if you forget your user name or password, there's nothing we can do to help because we have no way of getting in touch with you.
So if you forget your user name or password, your best bet is to simply sign up again as a new member.
How much does it cost?
Nothing. Nix. Nada. Rien. Yes, it's FREE.
What's the catch?
There's no catch - it really is free.
For our part, we have the opportunity to display advertisements about us, our services and those of other advertisers on your Morning Paper. That's it. Of course, we'd like you to click on these ads to find out more, but that's completely up to you.
First Step Communications Pty Ltd
8 Windich Place, Leederville WA 6007, Australia
Help Desk (Support): (+61) 2 8006 2481, Sales: (+61) 02 8005 5746