Web Site Licence After you launch your Web site, many Web designers end the project and just leave you to your own devices. But that's exactly the point where you require the most assistance! Launching your Web site is just the beginning - not the end - of your on-line strategy. We're truly committed to helping you use your Web site effectively, not just leave it there to languish. That's why we offer professional, high-quality on-going support to assist you after the Web site is "live" on the Internet. You get all of this for a single monthly licence fee of $110 + GST per month. Note: If you compare this with, say, a typical Web hosting fee, you'll find our fee is higher. But that's because it's not just for the Web hosting - you get so much more. There are certainly cheaper options available, but these are generally just for the Web hosting and basic support. With these options, you almost certainly won't get the real on-going educational assistance you require to make the most of your Web site. When you look at everything you get in our package, you'll find it extremely high value. For instance, you get complimentary membership to our "community", for which individual members are already paying $70 per month. What do you get? Broadly, your monthly licence fee includes the following services: Access to all our plug-in modules - newsletters, shopping cart, quizzes, surveys, and so on. Personal support, in the form of our Help Desk On-line support, in the form of User Guides, slide shows, video demonstrations and other electronic documents Educational material, in the form of on-line tutorials, courses, teleseminars, e-books, audio programs, and more Complimentary membership in our First Step Member Community In addition, if we built your Web site for you, we also include these services: Web hosting Using our Content Management System (CMS), so you can update the site yourself Let's look at a few of these things in more detail ... Web Site Support Help Desk We provide a Help Desk with its own e-mail address and 1300 phone number (local call cost within Australia), so that you can get help during the week. Comprehensive User Guides We provide step-by-step instructions for the most common tasks on your site, such as changing pages, adding pictures, sending newsletters, and using the Web site modules described above. Frequently Asked Questions Our Frequently Asked Questions site gives you answers to the most common questions about using your Web site. Member Community Our member community is a unique on-line resource for infopreneurs who want to leverage their expertise on and off the Internet. It includes these facilities: Community Be part of a community of like-minded experts looking to gain more from their on-line strategy. Discussion Forum Engage with other members - asking questions, sharing ideas and building on everybody else's experience and expertise. Member Teleseminars Join our regular member teleseminars. Past topics (with recordings available in the community) include: Web traffic, on-line video, teleseminars, membership sites, finding high-quality content, Web 2.0 tools, Facebook, and more On-Line Tutorials Get free access to our regular on-line tutorials with step-by-step instructions for leveraging your Web site. We already have tutorials about: Affiliate marketing, Blogging, Podcasting, E-mail newsletters, Outsourcing using eLance, Market research, Making your Web site more credible, Converting site visitors into customers and clients, and more First Step Document Vault You get access to our Document Vault, a collection of links, e-books, articles and other useful resources for your Web site. Audio Programs Every month, you'll get an audio program to assist you in using your Web site more effectively. E-Book of the Month Every month, you'll get a topical e-book to download and read. Members-Only Specials Access to member-only benefits and special prices, including: Recordings of all teleseminars, special rates on consulting, coaching and mentoring, member-only events and special rates on public events Find out more about the Member Community here. Web Hosting Web hosting Our Web host ICDHost provides reliable Web hosting, with modern Web servers and a professional data centre. 24 hour Web host support ICDHost provides 24-hour, 7-days support, with a guaranteed one-hour response time to your support requests. Visitor Statistics We connect your site to Google Analytics, the world's best visitor analysis tool, so you can see how many people have been visiting the site, where they come from, and what pages they visit. Backups Back up your Web site regularly. Price Variations If you have a second Web site, we give you a 10% discount on the licence fee for the second site. And the same applies for a third or fourth site, and so on. This is the only price variation we offer. We sometimes get asked for a discount on the licence fee because a client doesn't want to use all the services. In the past, we did offer individual components of the package (for example, just the e-mail newsletter software). However, we discovered that clients couldn't do enough with just those components, and invariably required more. So we now only offer the services as a complete package. We also sometimes get asked to just build a Web site, and not include any of these services at all. We don't do this either. Part of our uniqueness is our ability and willingness to assist you all the way, not just until the launch of your Web site. You can certainly find other Web designers who'll just build a Web site for you. It's just not the way we work.