The First Step Plug-Ins Package We design Web sites for "information experts" - including professional speakers, trainers, coaches, consultants, authors and service professionals. If you're an information expert, we've worked with people just like you for over 10 years. Do you already have a Web site, and would like to make it more interactive? Our "plug-Ins package" adds a number of interactive features to your site. See the list below for details. By the way, if you don't have a Web site at all, you'll probably get more value from the full Fast Forward package. Modules Client testimonials Establish your credibility by showing what clients say about you Media clips library Provide audio and video material quickly and easily E-mail newsletters Publish a regular e-mail newsletter E-courses Deliver your expertise in automatically-scheduled e-mail courses Shopping cart Sell products - physical, electronic or workshops - directly from the site Shop windows Display products and services in lists Password-protected areas Increase value by providing protected areas for selected clients Quick surveys Survey your site visitors to discover their challenges and questions Detailed surveys Conduct detailed surveys for client feedback, assessments and diagnostics Self-assessment quizzes Allow Web site visitors to assess themselves Online Polls Conduct simple one-question polls E-Book Downloads Publish e-books and special reports Responsible e-mail marketing (not being a spammer) Send e-mail without being seen as a spammer Blogging We give you step-by-step instructions for creating a blog; and, more importantly, we show you why you should be blogging and how to make it work for you. Podcasting We show you how to use the inexpensive Hipcast service for publishing a podcast; and, more importantly, we show you why you should be podcasting and how to make it work for you. Document Vault Build a "resource library" of your favourite Web sites, e-books, audio clips and other material; and choose which parts you make public or private. Events Publish a simple Web-based calendar of events. Shuffle Display a randomly-changing list of things on your site - e.g. a "tip of the week" or "photo of the day". Global Replace Display some common text on every page of your Web site. Support We know that a Web site is not just about its features, but also the on-going support to make it easy to use. You can be assured that your package comes with support, including: Training We provide a one-hour telephone training session when we first create your account, to help you become familiar with its features - particularly the newsletter, shopping cart, and on-line courses. Help Desk We provide a Help Desk with its own e-mail address and 1300 phone number (local call cost within Australia), so that you can get help during the week. Comprehensive User Guides We provide step-by-step instructions for the most common tasks on your site, such as changing pages, adding pictures, sending newsletters, and using the Web site modules described above. Frequently Asked Questions Our Frequently Asked Questions site gives you answers to the most common questions about using your Web site. Backups Back up your system regularly. Membership Site You get complimentary access to our membership site, for on-going educational material to help you get the most out of your Web site. Your Investment Our package has these two components: Development: We create the initial account for you, customise the look and feel to match your branding, create the initial mailing lists (including a newsletter and a "tip of the week" list), and do the telephone training. Fee: $1,050 + GST Licence: The monthly licence gives you access to all the plug-ins modules, as described above (Find out more here). Fee: $110 plus GST per month You continue to work with your current Web host and Web designer for the rest of your Web site, and work with us for the features listed above. We can assist you or your designer with integrating the modules into your existing Web site. However, we don't do this work for them - it's up to them to do it. How do you get started? To get started with the package, phone First Step on 08 9444 1225 or e-mail .