The First Step Plug-Ins Package

We design Web sites for "information experts" - including professional speakers, trainers, coaches, consultants, authors and service professionals. If you're an information expert, we've worked with people just like you for over 10 years.

Do you already have a Web site, and would like to make it more interactive? Our "plug-Ins package" adds a number of interactive features to your site. See the list below for details.

By the way, if you don't have a Web site at all, you'll probably get more value from our full Web site package.


Client testimonials
Establish your credibility by showing what clients say about you

Media clips library
Provide audio and video material quickly and easily

E-mail newsletters
Publish a regular e-mail newsletter

Deliver your expertise in automatically-scheduled e-mail courses

Shopping cart
Sell products - physical, electronic or workshops - directly from the site

Shop windows
Display products and services in lists

Password-protected areas
Increase value by providing protected areas for selected clients

Quick surveys
Survey your site visitors to discover their challenges and questions

Detailed surveys
Conduct detailed surveys for client feedback, assessments and diagnostics

Self-assessment quizzes
Allow Web site visitors to assess themselves

Online Polls
Conduct simple one-question polls

Responsible e-mail marketing (not being a spammer)
Send e-mail without being seen as a spammer

Document Vault
Build a "resource library" of your favourite Web sites, e-books, audio clips and other material; and choose which parts you make public or private.

Publish a simple Web-based calendar of events.

Display a randomly-changing list of things on your site - e.g. a "tip of the week" or "photo of the day".

Global Replace
Display some common text on every page of your Web site.


We know that a Web site is not just about its features, but also the on-going support to make it easy to use. You can be assured that your package comes with support, including:

We provide a one-hour telephone training session when we first create your account, to help you become familiar with its features - particularly the newsletter, shopping cart, and on-line courses.

Help Desk
We provide a Help Desk with its own e-mail address and 1300 phone number (local call cost within Australia), so that you can get help during the week.

Comprehensive User Guides
We provide step-by-step instructions for the most common tasks on your site, such as changing pages, adding pictures, sending newsletters, and using the Web site modules described above.

Frequently Asked Questions
Our Frequently Asked Questions site gives you answers to the most common questions about using your Web site.

Back up your system regularly.

Membership Site
You get complimentary access to our membership site, for on-going educational material to help you get the most out of your Web site.

Your Investment

Our package has these two components:

  • Development: We create the initial account for you, customise the look and feel to match your branding, create the initial mailing lists (including a newsletter and a "tip of the week" list), and do the telephone training.

    Fee: $550 + GST

  • Licence: The monthly licence gives you access to all the plug-ins modules, as described above (Find out more here).

    Fee: $110 plus GST per month

You continue to work with your current Web host and Web designer for the rest of your Web site, and work with us for the features listed above.

We can assist you or your designer with integrating the modules into your existing Web site. However, we don't do this work for them - it's up to them to do it.

How do you get started?

To get started with the package, phone First Step on (02) 8005 5746 or e-mail .

First Step Communications Pty Ltd
8 Windich Place, Leederville WA 6007, Australia
Help Desk / Support:
    Phone 02 8006 2481 within Australia, +61 2 8006 2481 from outside Australia
    Phone 02 8005 5746 within Australia, +61 2 8005 5746 from outside Australia

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