We know that your privacy is important to you, so it's
important to us as well.
- We only ask for personal information that we require.
- We'll tell you what information we have recorded about you.
- If you would like any personal information changed or deleted,
Who we are
This Web site is operated by First Step Communications.
Our postal address and contact information are at the bottom
of this page.
What we know about you
When you visit our Web site, our Web server automatically
records some general information about your visit, but does not
recognise or record any individual information about you.
The information we record and use for statistical
- Your server address
- The date and time
- The pages accessed and documents downloaded
- The previous site visited
- The type of browser used
We don't record any information that can identify you personally
(for example, your name, e-mail address or phone number) unless you
give us this information voluntarily.
We use a cookie to control pop-up windows, so that we don't annoy
you with lots of pop-up windows every time you visit the site.
If you visit the site using one of our affiliate's links, we use a cookie
to keep track of your visit, so that we can correctly pay the affiliate
a commission if you make a purchase.
Your e-mail address
We do not know your e-mail address unless you give it to us.
We only record your e-mail address if you send us a message, either
directly or by signing up to our newsletters or on-line courses.
We will use it only internally within the organisation, and will not
disclose it to other organisations without your permission.
If you have given us your e-mail address, but do not want
to receive e-mail from us in the future, please let us know by sending
us e-mail at the above address.
How we use this information
We use this information to improve the content of our Web site and
analyse what pages people visit, and to keep in touch with you.
If you join G'day Australia, we also use your information to
customise the content of our Web site for you.
Who has access to your information?
We use this information internally and share it with other people or
organisations who need to know it as part of working with us in our
normal business activities (e.g. sub-contractors). When we share this
information with others, we require them to sign an agreement to
keep this information private.
We do not share your personal information with others
except under these conditions, and we do not disclose or sell
your personal information to others for use in mailing lists or
If our information practices change at some time in the future we
will post the policy changes to our Web site to notify you of these
changes and provide you with the ability to opt out of these new
uses. If you are concerned about how your information is used, you
should check back at our Web site periodically.
Upon request, we'll tell you what information we have recorded about you. For your own protection, we generally ask you to make this
request in writing, so that we can verify your identity (E-mail is
too easy to forge!)
If any of the information is incorrect, or you want us to remove all
information about you, please contact us and we'll amend it promptly.
If you feel that this site is not following its stated information
policy, please contact us at the above addresses or phone number.
In general, we value your privacy, and will only continue to correspond
with you if either:
- you give us your e-mail address or postal address
for this express purpose (for example, if you sign up to our newsletters
or on-line courses, or request information about our products and services); or
- we have an existing business relationship (for example, you have
bought our products or services).
In any case, if you do not wish to receive such mailings in the future,
please let us know by sending us e-mail at the above address or
writing to us at the above postal address.
If you would like to know more about on-line privacy, visit
The Australian Privacy Commissioner's Web site.